**Free postage offers do not come with tracking**
Orders are generally processed within 3 working days. This may extend to 5 in busy periods.
All Aussie orders are sent with tracking please allow up to 6 days for delivery on top of processing time.
Please note that these estimates are the extreme end of the scale and the majority of orders are received much sooner.
Orders are shipped on Monday, Wednesday and Friday and tracking details will be sent via the website automated system.
Please understand that occasionally parcels are lost in transit. Our policy is to replace and repost orders at no expense to the customer within Australia.
Economy International postage orders are shipped without tracking.
If you require tracking please purchase the Express option at checkout. Your tracking number will be emailed to you. We do not replace lost orders unless tracking has been purchased on initial order.
From experience Economy International postage takes approx 4 weeks to arrive but may take longer depending on your country. Express approx 1 week.
We do live on the other side of the planet to most people so I appreciate your patience.